Refund Policy
A legal disclaimer
The information provided on this website is for general informational purposes only and does not constitute legal or financial advice. Our firm offers tax preparation and bookkeeping services; however, we are not a law firm and do not provide legal services or representation. We are also not licensed financial advisors and do not offer investment or financial planning advice. You should consult with a qualified attorney or financial advisor for advice regarding legal matters or financial decisions.
While we strive to ensure the accuracy and timeliness of the information presented, we make no guarantees as to its completeness or applicability to your specific situation. By using this website, you agree that our firm is not liable for any losses or damages arising from the use or reliance on any information provided herein. All use of this website is at your own risk.
This website is intended for users located in Texas, USA, and all services provided are subject to the laws and regulations of Texas, USA.
Refund Policy
At The Firm Roberts & Martin PC, we strive to deliver accurate, timely, and professional accounting services tailored to the unique needs of each client. Due to the nature of our services—including but not limited to tax preparation, bookkeeping, consulting, and financial reporting—all fees paid are non-refundable once work has begun or services have been rendered. We understand that circumstances may vary, and if you believe there has been an error or issue with the services provided, you may submit a written request for review within 10 days of the service date. All such requests will be evaluated on a case-by-case basis, and while we are not obligated to issue a refund, we may offer a resolution at our sole discretion.
By engaging our firm, you acknowledge and agree to this refund policy. If you have any questions, please contact us at 830-470-3046